Outage MXXXX XXXX (Priority 1/2/3)
The outage with XX is resolved, We found the root cause of the issue and the service is back in operation.
Unfortunately, we currently have an outage with XXX. As a result, the service <”Impact and who is affected: if known”> is not/or limited available. Currently we are working on solving the outage.
You will receive more information around <…..>